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Elements and Performance Criteria

  1. Collect information
  2. Protect the integrity and security of information
  3. Collate information
  4. Evaluate information
  5. Analyse and interpret information
  6. Develop inferences
  7. Produce written report
  8. Obtain feedback from clients and operational units

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Required Skills

collect record collate analyse evaluate and disseminate information

communicate effectively orally and in writing

conduct formal and informal briefings and debriefings

delegate

manage time effectively

network

plan and organise information activities

solve problems

think laterally

Required Knowledge

dissemination and security

freedom of information and privacy legislation

information analysis and interpretation processes

information collationrecording and dissemination processes

jurisdictional laws

organisationalagency information management principlestechniques and systems

policies and procedures related to information gathering

recording

storage

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessment must confirm the ability to

ensure the integrity and security of information

accurately analyse and interpret information

Consistency in performance

Competency should be demonstrated over time and across a range of simulated or actual workplace activities

Context of and specific resources for assessment

Context of assessment

Competency should be assessed over time in a range of actual or simulated workplace environments

Specific resources for assessment

There are no specific resource requirements for this unit

Method of assessment

In a public safety environment assessment is usually conducted via direct observation in a training environment or in the workplace via subject matter supervision andor mentoring which is typically recorded in a competency workbook

Assessment is completed using appropriately qualified assessors who select the most appropriate method of assessment

Assessment may occur in an operational environment or in an industryapproved simulated work environment Forms of assessment that are typically used include

direct observation

interviewing the candidate

journals and workplace documentation

third party reports from supervisors

written or oral questions


Range Statement

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Information sources may include:

Agents and operators both private and commercial

Departmental sections

Informants

Government departments and other agencies

Members of the public

Other police officers

Professional associations and event organisers

Specialist and public information systems/databases

Victims

Volunteer organisations

Witnesses

Managing information sources may include:

Compliance with organisational legal and policy constraints

Identification

Monitoring

Ongoing maintenance and evaluation of sources of information

Recording

Specialist information systems could include:

Australian Bureau of Criminal Intelligence (ABCI)

For search and rescue, this may also include COSPAS-SARSAT and similar satellite systems, the Australian Ship Reporting System (AUSREP) and/or similar systems

Interpol, National Crime Authority

National Exchange of Police Information (NEPI) system

Organisational information systems (such as COPS. in NSW)

Other government/non-government information services/databases

Recorded and stored include:

Documents

Electronic or manual storage

Files

Filing cabinets/compactus

Information recording systems such as computers, audio/video tape, photographs

Operational logs

Running sheets/logs including charts/overlays

Statements

Collation methods may include:

Categorising

Comparing

Covert and overt

Cross-referencing information collected

Electronically transmitted data and written correspondence

Interviews - face-to-face, radio, telephone

Linking

Surveillance

Validating

Visual observations

Operational circumstances may include:

Availability of resources

Environmental

Financial

Geographical operational areas

Technological

Timeframes

Evaluating effectiveness of collation may include:

Accuracy

Consideration of issues of credibility

Pertinence

Reliability

Validity

Re-evaluation means:

Subjecting existing information to evaluation processes in the light of new information received

Thinking processes may include:

Creative

Critical

Lateral

Reasoning that is deductive (hypotheses testing - gathering and interpreting raw data, identifying patterns or trends and testing them)

Critical issues may include:

Environmental

Medical

Physiological

Timeframe for survival

Testing of interpretations must be:

Balanced

Logical

Objective and comprehensive to be considered appropriate

Sceptical

And may involve critical evaluation, logical reasoning or additional data collection

Refinement and consolidation of interpretations involves:

Additional testing

Re-evaluation

Reformation or other activities aimed at confirmation to a strong degree of probability

Sound inferences may include:

An assessment being written

Formal or informal

Interpretations that are probable

Predictions

Sound recommendations that address both strategic and tactical issues

Verbal

Written report protocols may include:

Authorship

Covering reports (overview of operation, recommendations, attachments)

Dissemination/circulation schedules

Initial advice forms

Media release details where relevant

Messaging systems

Operational running sheets/logs, progress to date/current position, difficulties/issues

Written reports may include:

Briefing papers

Information report

Judicial and coronial

Ministerial

Operational

Strategic

Tactical

Professional manner may include:

Labelling of attachments

Paragraphing

Page layout

Using correct grammar and spelling

Feedback may be:

Formal or informal

Oral or electronic

Written

Appropriate action may include:

Examining and/or amending present and future methodologies

No action

Only responding to feedback